At CRUXSUPPLY LLC, customer satisfaction is our top priority. Whether you have a question about a product, need help with an order, or require assistance with returns or payments, our support team is ready to help.

We aim to respond to all inquiries as quickly and efficiently as possible.

Company Information

Company Name: CRUXSUPPLY LLC
EIN: 33-1977639
Business Address:
8206 Menaul Blvd NE
Albuquerque, NM 87110
United States

Business Hours:
Monday – Friday: 9:00 AM – 5:00 PM (EST)
Saturday & Sunday: Closed

Email Support

For general inquiries, order issues, returns, refunds, or product questions, please contact us via email:

Email: support@cruxsupply.shop

Please allow 24–48 business hours for a response.

Emails sent outside business hours will be answered on the next business day.

To help us assist you faster, please include:

  • Your full name
  • Order number (if applicable)
  • The email address used to place the order
  • A detailed description of your concern
  • Photos (if reporting a damaged or incorrect item)

Phone Support

You may also contact us by phone during business hours:

Phone: +1 (526) 251-142468
Availability: Monday–Friday, 9:00 AM – 5:00 PM (EST)

If we are unavailable, please leave a voicemail with your name, phone number, and order number, and we will return your call as soon as possible.

Live Chat Support

For quick assistance, you can use our Live Chat feature available directly on our website.

Live Chat Hours:
Monday–Friday: 9:00 AM – 5:00 PM (EST)

Our Live Chat team can assist with:

  • Order tracking
  • Product availability
  • Shipping questions
  • Basic return and refund inquiries
  • General product information

If Live Chat is temporarily offline, please leave a message or contact us via email, and we will respond promptly.

Order Assistance

If your inquiry is related to an order, please have the following information ready:

  • Order number
  • Date of purchase
  • Shipping address
  • Description of the issue

Providing complete information helps us resolve your concern quickly and efficiently.

Customer Commitment

At CRUXSUPPLY LLC, we value transparency, reliability, and excellent customer service. Our goal is to ensure every customer has a smooth and positive shopping experience.

We appreciate your trust in our company and look forward to assisting you.