This Payment Policy outlines the terms and conditions related to payments made on cruxsupply.shop, operated by CRUXSUPPLY LLC.
By placing an order on our website, you agree to the terms outlined below.
1. Accepted Payment Methods
We accept the following payment methods:
- Major Credit Cards (Visa, MasterCard, American Express, Discover)
- Debit Cards
- Secure online payment gateways (if available at checkout)
All payments must be made in full at the time of purchase.
2. Currency
All prices listed on our website are in United States Dollars (USD) unless otherwise stated.
If you are purchasing from outside the United States, your bank or payment provider may apply currency conversion fees.
3. Payment Processing
- Payments are processed securely through trusted third-party payment processors.
- We do not store your full credit card details on our servers.
- All transactions are encrypted using secure socket layer (SSL) technology.
If your payment is declined, please contact your bank or card provider directly.
4. Order Confirmation
After successful payment:
- You will receive an order confirmation email.
- If you do not receive confirmation within a few minutes, please check your spam/junk folder or contact us at support@cruxsupply.shop.
We reserve the right to cancel any order if payment authorization fails.
5. Billing Information
You agree to provide:
- Accurate billing information
- A valid payment method
- Updated information if any changes occur
Providing false or unauthorized payment details may result in order cancellation.
6. Fraud Prevention
To protect our customers, we reserve the right to:
- Review and verify transactions
- Request additional verification information
- Cancel orders suspected of fraud or unauthorized activity
If an order is canceled due to suspected fraud, the payment will be refunded to the original payment method.
7. Taxes
Applicable sales tax may be charged depending on your shipping address and local regulations.
International customers are responsible for any customs duties, taxes, or import fees required by their country.
8. Refunds
Refunds are processed according to our Return & Refund Policy.
Approved refunds will be issued to the original payment method.
9. Contact Information
If you have questions about payments, please contact:
CRUXSUPPLY LLC
8206 Menaul Blvd NE
Albuquerque, NM 87110, US
Email: support@cruxsupply.shop
Phone: +1 (526) 251-142468
Business Hours: Monday–Friday, 9 AM – 5 PM EST