Welcome to CRUXSUPPLY LLC (“Company,” “we,” “our,” or “us”). These Terms and Conditions govern your use of our website cruxsupply.shop and the purchase of products from our store.

By accessing or using our website, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our website.

1. Company Information

Company Name: CRUXSUPPLY LLC
EIN: 33-1977639
Address: 8206 Menaul Blvd NE, Albuquerque, NM 87110, US
Email: support@cruxsupply.shop
Phone: +1 (526) 251-142468
Business Hours: Monday–Friday, 9 AM – 5 PM EST

2. Use of Website

By using this website, you represent that:

  • You are at least 18 years old or accessing the site under the supervision of a parent or legal guardian.
  • You will not use the website for any unlawful or unauthorized purpose.
  • You will not attempt to interfere with the website’s security or functionality.

We reserve the right to refuse service to anyone for any reason at any time.

3. Products and Services

We make every effort to display product descriptions, images, and pricing accurately. However:

  • We do not guarantee that product descriptions or other content are error-free.
  • Colors may appear differently depending on your device screen.
  • We reserve the right to modify or discontinue products without notice.

4. Pricing and Payments

  • All prices are listed in USD unless otherwise stated.
  • We reserve the right to change prices at any time without prior notice.
  • Payment must be made in full at the time of purchase.
  • We use secure third-party payment processors to handle transactions.

We are not responsible for payment processing errors caused by third-party providers.

5. Order Acceptance and Cancellation

We reserve the right to:

  • Refuse or cancel any order at our discretion.
  • Cancel orders suspected of fraud or unauthorized transactions.
  • Limit or prohibit orders that appear to be placed by resellers or distributors.

If your order is canceled after payment, a refund will be issued to your original payment method.

6. Shipping and Delivery

Shipping times are estimates and not guaranteed. We are not responsible for:

  • Delays caused by shipping carriers
  • Customs delays (for international orders)
  • Incorrect addresses provided by customers

Please refer to our Shipping Policy for detailed information.

7. Returns and Refunds

Returns and refunds are subject to our Refund & Return Policy.
We reserve the right to deny returns that do not meet our policy requirements.

8. Intellectual Property

All content on this website, including but not limited to:

  • Text
  • Images
  • Logos
  • Graphics
  • Product designs

is the property of CRUXSUPPLY LLC and is protected by intellectual property laws.

You may not reproduce, distribute, or use any content without our written permission.

9. Limitation of Liability

To the fullest extent permitted by law, CRUXSUPPLY LLC shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Loss of profits or revenue
  • Any damages arising from the use or inability to use our website or products

Our total liability shall not exceed the amount paid for the product purchased.

10. Indemnification

You agree to indemnify and hold harmless CRUXSUPPLY LLC from any claims, damages, liabilities, or expenses arising out of your violation of these Terms and Conditions.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of third-party sites.

12. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the United States and the State of New Mexico, without regard to conflict of law principles.

13. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on this page.

It is your responsibility to review this page periodically.

14. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

CRUXSUPPLY LLC
8206 Menaul Blvd NE
Albuquerque, NM 87110, US
Email: support@cruxsupply.shop
Phone: +1 (526) 251-142468
Business Hours: Monday–Friday, 9 AM – 5 PM EST